It is increasingly important for businesses to be aware of what people are saying about them on social networks.
Brand reputation monitoring has become an essential aspect of running ANY business.
Seviant™ provides several effective social media tracking tools that can help you do this effectively.
We will help you conduct social media tracking programs through real-time monitoring tools such as push notifications direct to mobile.
Seviant™ monitors 42 languages, so you won’t miss something just because it’s written in another language.
The importance of customer engagement cannot be overstated. Companies with engaged customers outperform those without by percentages that we can’t even fit in this little sentence.
Engaged customers are also happier with their respective brands, stay with and remain actively engaged longer, and are more open to new experiences.
While the benefits of customer acquisitions are clear, customer engagement is a struggle for most companies, with over 71% reporting that they are not fully engaged with their customer base.
Generating meaningful dialogue for customers, clients and partners requires genuine encouragement. Its very important that you openly communicate & share your companies vision with your most important supporters.
How does Seviant™ Engage With My Constituents?
We believe that customer service is the most important model for genuine engagement—or it should be—which is why we become you. We transform into your publicly directed customer service managers.
Our continuously evolving and adapting strategy on social media engagement methods are key in effectively engaging on channels such as Twitter, Facebook, Instagram, Pinterest and Yelp.
Ask yourself, are you only reacting to customers who post negative reviews or complaints? If you answered yes, then you’re definitely headed in the wrong direction because…
if you are reacting to customer engagement opportunities, your already too late
Seviant™ can demonstrate exactly how we can work together to engage your user and customer base.
Have a question? We’re here for you—day and night!
Seviant™ Studio experts are the perfect opportunity for you to get answers to all your social media marketing questions. Setup your free one-on-one question/answer session using this form.